Refund and Cancellation Policy
By signing your child up for Junior All Stars, you agree to the following policies regarding refunds and cancellations. There are no refunds for unexcused absences or for classes that fall on holidays or planned school closures. We will do our best to make up classes for classes that fall on school holidays or planned closures.
If you have a planned absence, please let us know at least 2 weeks in advance and we will refund your subscription payments for the weeks missed. It is YOUR responsibility to inform Junior All Stars LLC of any planned absences. Notices given to any of our coaching staff will not be accepted as sufficient. Notices given to your child's school will not be sufficient. You must contact us directly on our website, by email, or by the number on our website. If your child chooses not to participate in a Junior All Stars Class, you will not be refunded for that missed class.
If you are late to any Junior All Stars class, no refunds will be made. It is YOUR responsibility to get your child to class on time. No refunds will be made if your child does not attend school for any unplanned or unexcused absences. If your child is sick and out of school refunds will only be given if you contact us 12 hours before your child's scheduled class time. Cases can be made for extreme circumstances but ultimately those will be reviewed on a case-by-case basis.
If you forget to cancel subscriptions any payment will not be refunded for classes not attended. It is YOUR responsibility to cancel enrollment. If your child, no longer attends our partnered schools. Your membership will not be cancelled automatically. No Refunds will be made for any payments made when your child no longer attends the school. It is YOUR responsibility to keep us up to date on the status of your child's enrollment in our partnered schools.
In the event that a scheduled class is cancelled for non-holiday or school closure circumstances, every effort will be made to makeup that class as soon as possible. If a makeup class cannot be held the same week, future classes may be extended to makeup the time. If extending class durations are not an option. Refunds will be made on a case-by-case basis.
In order to unenroll your child from Junior All Stars please contact us directly using the contact us tab on our website or call us at the number on our website. Please note we will send you written confirmation of cancellation. If you do not receive any confirmation than your subscription has not been canceled. There are no refunds for classes missed due to improper notice given or failure to give notice. A notice given to your child's coach or child's school will not be sufficient. YOU MUST CONTACT JUNIOR ALL STARS LLC DIRECTLY.
